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CUSTOM MADE ITEMS
Please allow 20 business days to process the order then, 7 – 10 days for shipping
LAUNCH & SALES SHIPPING
Due to the high volume of orders at launches and sales, processing and shipping times may be delayed. We are working hard to ensure you get your package soon.
SHIPPING FAQ’s:
All Fine Jewelry orders or orders valued at over $1,000 are shipped via USPS and require a signature upon delivery.
All shipments to APO, FPO, and DPO addresses are sent via USPS Parcel Select. Due to military handling time, delivery to some destinations may take up to 45 days.
At this time, we can only ship to one address per order.
All orders shipping internationally are subject to additional shipping charges based on taxes, tariffs, and duties put into place by that country. ByJenniferlynn made is not associated with these fees. All fees are to be paid for by the customer at the time of delivery. Most countries calculate shipping charges, taxes, tariffs, and duties at checkout and the customer owes nothing additional at delivery.
ByJenniferlynn made shipments that do not require a signature upon delivery, except those sent via FedEx with fine jewelry. While all shipping carriers are experiencing an unusually high volume of orders, we will do everything we can to ensure you get your product. If you receive a “delivered” message from our carrier but did not receive your package, please contact the shipping carrier after you’ve checked all the premises of your home and ask your neighbors. If you are not able to track down your package through the carrier, you will need to file a report for a refund through the shipping carrier and send us a copy of the report via email our store policy will offer you store credit within 14 days of the scheduled delivery date.
PLEASE NOTE
- ByJenniferlynn made cannot be held responsible for the service, delays, or delivery by the postal service
- Shipping costs are non-refundable
- Once an order has left our warehouse, we are unable to modify or change items or details