If you are unhappy with your purchase, we will gladly give you a store credit, given that the below requirements are met.

Please note: we offer store credit only.

For us to accept your return, the below requirements must be met;

• The item is in unworn, brand-new condition with original packaging/ tags
• The item is in unworn, brand-new condition with no marks or scratches
• The item is returned to us within seven days of the delivery date
• The item was not purchased in a sale
• Earrings are not eligible for a refund/return/change of mind due to hygiene reasons

A store credit will be emailed to you as a gift card or code (with no expiration), which you can use to repurchase another item on our website.

PLEASE NOTE:

• There may be delays during busy periods; as soon as we receive your return, our team will contact you via email.
• Sale items are not eligible for returns.
• We can only offer direct exchanges if there are items in stock.
• All return shipping costs need to be covered by the customer except in cases where the item is confirmed to be faulty by our team (detailed below)

FAULTY ITEMS 

We carefully pack your orders; however, in the unlikely case of an item being delivered faulty, we will happily provide you with a full refund provided the following is met;

• You notify us within seven days of delivery, with a description of the fault and pictures as proof via email to byjenniferlynnmade@aol.com
• Your claim has been reviewed and approved.

Just to let you know, once our staff has approved your refund, a notification will be sent to you (it may take 5-7 business days for the funds to appear in your account).

AFTERPAY RETURNS 

If you have purchased through AfterPay, the returns process is the same as above. Just so you know, your AfterPay agreement will still stand, and any scheduled repayments will continue.

RETURNS 

To start the process, after emailing and confirming, please send to:

ByJenniferlynnmade

PO BOX 1004

COLDSPRING, TEXAS

77331 

 ORDER CHANGES & CANCELLATIONS:

If you are looking to change or cancel an order, please get in touch with byjenniferlynnmade@aol.com ASAP. We can help you with store credit if the order is caught in time.

Please note that we cannot offer refunds on cancellations.