WHERE ARE YOU LOCATED?
✦ We are located in Texas on the East Coast
I'M HAVING TROUBLE CLIPPING MY HUGGING IN! ANY TIPS?
✦ We recommend slightly lifting the tip of the earring that goes into the hinge - this way when closing, the clasp is secure!
WHAT MATERIALS DO YOU USE?
✦ 9K Solid Gold
✦ 14K Solid Gold
✦ 18K Solid Gold
✦ Sterling Silver (925)
✦ Gold & Rose Gold Vermeil (925)
WHAT MATERIAL IS RIGHT FOR ME?
✦ 925 Sterling Silver: A more affordable option, perfect if you only want to wear it a few times a week. Sterling silver can be worn daily. However, silver naturally will oxidize over time.
✦ Gold/Rose Gold Vermeil: 3-4 times thicker gold-plating than standard plated pieces, hypoallergenic, durable, and perfect for everyday wear.
✦ Solid Gold: Solid gold is the most valuable jewelry you can purchase. The purity of gold is expressed as carats or karats. Solid gold will last a lifetime and is perfect for daily wear. Encourages sustainability due to the longer-wearing nature of fine jewelry pieces.
DOES ANY OF YOUR JEWELRY CONTAIN NICKEL?
✦ No! All pieces are nickel-free and hypoallergenic! Perfect for those who have sensitive skin.
DOES BY JENNIFER LYNN-MADE JEWELRY HAVE A WARRANTY?
✦ Yes, we do; all of our pieces come with a six-month manufacturing warranty; this does not include personal wear and tear. Please visit our Warranty page for more information.
HOW DO I CARE FOR MY JEWELRY?
✦ Please visit our Care & Materials guide for detailed information about how to best care for and store your pieces.
HOW DO I KEEP MY SILVER JEWELRY CLEAN?
✦ Wearing silver will keep it looking nice, as once silver is put in a drawer or hot pool, it starts to oxidize/tarnish. Use a silver polishing cloth, a soft toothbrush, and warm water to remove any tarnish.
HOW CAN I FIND MY RING OR NECKLACE SIZE?
✦ You can find our necklace and ring guide. We recommend going up a size if you are between ring sizes. Please do not hesitate to reach out if you have trouble finding your size!
CAN I SWIM/SHOWER WITH MY JEWELRY ON?
✦ Removing all jewelry before showering, exercising, or swimming is always recommended, as they can fade over time. All pieces can be worn in the shower and won't tarnish quickly; however, avoiding water as much as possible is recommended to ensure your pieces last a lifetime.
WHAT IS THE DIFFERENCE BETWEEN VERMEIL AND GOLD-FILLED?
✦ Gold vermeil is similar to gold-plated jewelry, but the difference is that the layer of gold is thicker (2.5 microns to be exact), and the metal underneath is sterling silver. Gold-filled jewelry, contrary to the name, is not filled with gold. Instead, a thick layer of gold is bonded to another metal, such as brass or copper, which can often cause skin reactions.
HOW DO I KNOW WHAT HUGGIE SIZE TO GET?
✦ Visit our size guide - you can find a photo comparison of the different sizes of Huggies and which sizes Jen wears and recommends for certain piercings.
DO YOU SHIP WORLDWIDE?
✦ Yes! We offer worldwide shipping! Visit our shipping page for prices and more information.